memo 1

Trainers -

I want to thank you for your patience, excitement and positivity during this transition. It means a lot to me. There will be more changes in the coming weeks and I want you to all know any conversation, ideas and questions are welcome.

Some relevant information - My full name is Paul Paolella. My phone number is 419.618.0851. I encourage you to text me with any professional communication, questions, requests or anything really. I’d prefer to have an open dialogue with all of you. If you are texting me for the first time please write your name at the head of the text.

Changes - my intention is to keep the infrastructure, trainer / owner relationship, systems of payment, and most policies the same or similar to what you are all currently familiar with. I value continuity and hope to improve your business, not interrupt them. But clearly the gym has changed in layout and equipment. My expectation is that all familiarize yourselves with the new equipment. I can answer most questions you have about the uses and mechanics of the new equipment including how to adjust each piece and the best use of each. If I cannot answer your question I will find the answer for you. I am also hosting tutorials in the near future.

Special - for any trainer who brings a new client to In Training, ‘new’ being any client who hasn’t trained at In Training before or hasn’t trained for a year or more, the first 3 session with that client will be at no charge.

Thank you all again.

Paul